Assembly Instructions

Access the instructions if you need help assembling your Tiny Land products. Just look for any product on the Assembly Instructions page and find its assembly video and PDF available. Have any questions? we can help.

F.A.Q.s

Shipping

When will my order ship and arrive?

Our products are usually shipped in 1-3 business days. With our warehouses all all over the world, shipping transit is typically 1-5 business days. , depending on your location. We also provide fast shipping which you can choose when check out. With that said, we do understand "emergencies" like a fast-approaching birthday. If you need your order sooner, reach out to us via email, or chat, and we will do our best to accommodate.

What shipping carriers do you use?

We use all major carriers, like DHL Express, UPS, USPS.

Products

Can I return my product?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Do your teepee really look like they do on the website?

We guarantee to ship our wreaths in prime condition. If for some reason your order arrives damaged or fails to meet your expectations, please contact us as soon as possible - email: customer_care@tinylandus.com
Please include your order number or customer number when contacting us.

What happens if an item arrives damaged?

We guarantee to ship our wreaths in prime condition. If for some reason your order arrives damaged or fails to meet your expectations, please contact us as soon as possible - email: customer_care@tinylandus.com
Please include your order number or customer number when contacting us.

What age group is the teepee suited for?

The recommended age for the kids teepee is 3 to 10. The large lace teepee and large Cotton teepee are 87 inches tall and 48 inches wide for each side, large enough to fit 2 adults or 5 kids at once, our backyard teepee is a must-have in your party or event.

Other

Are online transactions secure?

We take customer security very seriously. Any information entered on our website will be protected by secure socket layer (SSL) certification. We also use ultra-strong security measures to prevent the loss, misuse, and alteration of your information once it is in our records.

Will you protect my privacy?

All of your address and order info. Is kept private and not solicited in any way.

Is my ordering and personal information secure?

All of our websites are updated and have the highest security available to protect and secure your personal info.

Any question?

If you have other questions, you can contact us
Email:customer_care@tinylandus.com