START RETURN PROCESS
- Begin the return process by giving us some details and we will create a UPS shipping label to return your item(s). Pack your item(s) in the original manufacturer's box and use sufficient packing to prevent damage in transit.
- Depending on the reason for return, you may be responsible for return shipping costs.
Items non-eligible for returns or exchanges:
- Items damaged through normal wear and tear
- Made to Order items, including custom rugs and furniture